The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Record details
- ISBN: 9781416595489 (pbk.)
- ISBN: 1416595481 (pbk.)
- Physical Description: viii, 240 p. ; 22 cm.
- Edition: 1st Fireside trade pbk. ed.
- Publisher: New York : Simon & Schuster, 2009.
Content descriptions
General Note: | "A Fireside book." |
Formatted Contents Note: | An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation. |
Search for related items by subject
Subject: | Interpersonal relations. Interpersonal communication. Assertiveness (Psychology) Communication. |
Available copies
- 1 of 1 copy available at BC Interlibrary Connect. (Show)
- 1 of 1 copy available at Vanderhoof Public Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
---|---|---|---|---|---|---|
Vanderhoof Public Library | 158.2 FIV (Text) | 35193000218190 | Adult Non-Fiction | Volume hold | Available | - |