Book
The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
Record details
- ISBN: 9781416595489 (pbk.)
- ISBN: 1416595481 (pbk.)
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Physical Description:
print
viii, 240 p. ; 22 cm. - Edition: 1st Fireside trade pbk. ed.
- Publisher: New York : Simon & Schuster, 2009.
Content descriptions
| General Note: | "A Fireside book." |
| Formatted Contents Note: | An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation. |
Search for related items by subject
| Subject: | Interpersonal relations Interpersonal communication Assertiveness (Psychology) Communication |
Available copies
- 1 of 1 copy available at BC Interlibrary Connect. (Show)
- 1 of 1 copy available at Vanderhoof Public Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Vanderhoof Public Library | 158.2 FIV (Text) | 35193000218190 | Adult Non-Fiction | Volume hold | Available | - |
